Leadership Skills for Supervisors
This course provides guidelines for defining and managing diversity, understanding Canada's diverse labour market.
This course provides guidelines for defining and managing diversity, understanding Canada's diverse labour market.
The Workplace Intelligence Necessities (WIN) program is 12 days within the 7-week Succeeding at Work training. WIN fosters emotional intelligence and enhances workplace skills. Individuals experience greater success with their employment outcomes when they possess certain key emotional and social […]
This course provides guidelines for defining and managing diversity, understanding Canada's diverse labour market.
Personal: The student will have the opportunity review the course materials and reflect on concepts discussed throughout program thus far. Professional: The student will be able to clearly identify and express their career goals. Additionally, the student will be able to identify needs and tools to help them obtain those goals.
Personal: The student will learn to apply goal setting methods to assist them in identifying and achieving realistic goals. Professional: The student will be able to express their employment goals and identify steps to achieving and maintaining employment.
Personal: The student will learn to apply methods that help them maintain optimism, practice positive self-talk and increase confidence. Professional: The student will learn to improve their optimism and happiness in the workplace. The student will also be able to identify negative behaviors and their impacts.
Personal: : The student will learn to use problem solving methods to increase their ability to effective develop solutions to arising issues. Professional: The student will identify their ability to solve work-related problems.
Personal: The student will critically analyze their own stress management techniques and how stress impacts their ability to cope. Professional: The student will learn stress management techniques and how to practice these skills within the workplace. The student will also learn basic health and safety rights and responsibilities.
Personal: The student will have an opportunity to identify and reflect on their practice of empathy and social responsibility. Professional: The student will have an opportunity to critically analyze their ability to exercise empathy in the workplace. The student will also review job applications and learn the process for starting a new job.
Personal: The student will be able to reflect on and evaluate their customer service and interview skills. Professional: The student will identify service-oriented responsibilities and enhance their confidence in providing excellent customer service. Students will also improve their interview skills through experiential learning.
Personal: The student will be able to identify how they deal with conflict and gain tools to help them approach conflict with confidence. Professional: The student will learn to apply assertiveness techniques to situations that involve conflict. Students will also be able to identify employer expectations and tools to show initiative on the job.
Personal: The student will learn to apply various communication tools to assist in developing and maintaining relationships. Professional: The student will be able to identify successful communication techniques and how to apply them in the workplace. Additionally, students will identify their job search patterns and goals.