Workplace Essentials: Document Use

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About this course

Level 2
Duration: 2 hours

This course provides guidelines for managing documents, using documents to communicate within an organization, using e-mail, using documents to find information, developing graphs and tables, and maintaining personnel files.

 

Description

This course addresses document use, one of the skills which extensive government and industry research has identified as essential to success in work, learning and life. These skills provide the foundation for learning other skills and are the cornerstone of lifelong learning. Lifelong learning and workplace skills training are closely linked to productivity, adaptability and innovation, all vital elements of today’s competitive and rapidly changing global business environment.
This course provides guidelines for managing documents, using documents to communicate within an organization, using e-mail, using documents to find information, developing graphs and tables, and maintaining personnel files.

 

Learning Objectives

After the completion of the Document Use course, participants will learn and develop the following skills and strategies:

  • How to better manage and use documents in your workplace.
  • How to consistently submit forms and records.
  • How to review, analyse and use information on forms.
  • To communicate within your organization with other shifts, departments and employees.
  • Clearly identifying what information is needed, who needs it, when they need it, and what format works best.
  • Use of effective and professional e-mail and security measures.
  • Knowing how to identify possible sources of information, determine the location of information sources, and retrieve information as required.
  • How to develop and use graphs and tables.
  • Know when and how to use them effectively, their benefits, and which format works best for varying situations.
  • Understand the role of legislation and company policies in document use.
  • Collect and file documentation, keep files current and secure.

 

FAQs
Who can apply for this program?

Anyone that is legally entitled to work in Canada can apply.

I am on social assistance, can I still take the program?

YES! Being on social benefits of any kind does not restrict your access to the program or disqualify you from receiving assistance. However, Succeeding at Work is not to be used as a reason to extend your benefits.

How do I apply?

You may apply through this website in TONS of places or use the APPLY button right at the top of the website. We will contact you right away. Even if it is to just ask a question.

I do not receive Social Assistance benefits. Is there any assistance offered through this program?

Each location has it’s own additional supports that we offer. Transportation or lunch may be offered depending on need.

How long is the program and what can I expect in participating?

The program runs for 7 weeks, Monday to Friday full days. You day may start at 9 or 9:30 depending on your province. We expect everyone to come neatly dressed and ready to learn.

Is child care provided?

At this time, no it is not.

What are the previous education and job history requirements?

There are NONE! We welcome participants of all age levels and your previous job history is just that, history!